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browse the testimonials below to see what our clients are saying!
Best company around! Honest, hard working, professional and caring. I’ve been relying on Matt and this company for years now and I sure am glad I found them. Matt is always there for me and I will easily and happily recommend this company against all competitors. I am not an easy customer to make happy, so to win over my support to write a review is telling. Don’t look anywhere else. If you’re reading this, you’re obviously thinking about calling, stop thinking, pick up the phone and call, you won’t be disappointed.
Honesty, responsiveness, expertise, knowledge, and politeness. They have it all. I contacted Matthew on a Saturday morning out of the blue for a bed bug scare (saw all the positive reviews on Yelp), and within 30 minutes he was in our home, wearing a face mask (covid 19), booties, and flipping upside down our mattress, spring box, cushions, looking for evidence in every corner of the rooms we thought were infested. After finding no evidence of bed bugs, he took to inspecting a glue board we had left in our basement, using a portable microscope connected to his cell phone, and started to describe what he was seeing there – what species of mites there were, what are their hosts, etc. He took a more comprehensive look at our house inside out, asked several questions, and then urged me to go to get my bites checked by a doctor, which I did in the afternoon. This was the best advice I could have been given, as the doctor identified my bites and rash as coming from exposure to poison ivy (even though I hadn’t touched weeds in over two weeks!).
The bottom line is that, thanks to Matthew, we were able to have a trustworthy expert in our home check bedbugs and other bugs in no time, educate us for nearly an hour, and steer us in the right direction. This guy is not after your bucks, but rather wants to solve your bug problems the right way, and while being very pleasant to interact with. Since 6 stars is not possible with Google reviews, I’ll leave it at 5!
This is a husband and wife team and they are outstanding! Matt and Ellen are always responsive, extremely reasonable with price and experts in the treatment of bed bugs. I had a infestation in a large house that Matt treated successful but the tenant keep bringing in the bugs from his job. I took Matt’s advice and got his warranty so I was able to take advantage of all the treatments needed to get the bedbugs out. Word of advice. Follow the recommendations of Matt and Ellen. Don’t get the cheap mattress covers, get the ones they recommend. If you follow their instructions it will lengthen your warranty. These folks answered my many phone called and showed up when needed every time with no compliant. i never felt cheated or lied to. They explained everything. YOU CANNOT GO WRONG with this service!!
Excellent service! Every detail of what he was doing was explained and he was professional and friendly. Very respectful of being in my home and took care of getting the job done in a timely manner without rushing. I’m very impressed. Thank you very much.
Super responsive and great communications. Fast and professional service that helped but our minds at rest. They did a great job throughout the process.
They have always been here when we need them. Flexible and always helpful if we need an emergency visit. They are professional, calling to leave a message before they arrive, thoughtful to remind us of do’s and don’t if there are anything in the house and they keep the bugs under control.
Friendly service and complete understanding of the sensitivity of our issue. Everything was handled completely professionally. We couldn’t have asked for a better experience, considering we were dealing with an insect problem in our home! If you are dealing with a pest issue, Call them! They will set your mind at ease and will help you to feel assured that your issue is in the right hands!
They were able to answer all my questions and walk me through their processes and then did the work in a timely manner. He was very polite and professional. Great job.
Erick was very kind and very nice guy. Also he knows lot of stuff of chemical. Very very professional !!! We have baby so we were worried. He use very gentle chemical and steam to kill that bugs. We are so happy to hired Erick. I do high recommend a EricK!!!! Thank you very much for helping us. Also thank you for answer a lot of questions from us.
I highly recommend Calling these people, they are very trustworthy in do their job very well. I have had the opportunity to talk with them and see what they do as well is ask lots of questions and they have Always done a fantastic job. These are the people I’m gonna stick with and I recommend them to you.
The technician was very friendly and polite. They were on time and took the time to explain the process. I would definitely use them again.
Matthew was amazing very thorough. He loves to troubleshoot and was very helpful when problem solving. I’m so glad he is taking care of my property.
The Tech was very knowledgeable in their profession and they did know the job that was handed to them. They performed their duties with ease and it was very quick. I enjoy the fact that I didn’t have to wait long for them to show up!!! I highly recommend Beach Bed Bug Exterminator!!!
Great customer service ! Very hard to find these days. They were very informative, answered my many questions, and was very professional. Thanks.
Very thoughtful and thorough technicians. Well priced. We’ve used them off and on for years and highly recommend.
If you need help with bed bugs, call them! I called them and the was able to get me in the day of! Our tech walked me through the whole process and even followed up over the next few days— asking if I had gotten any more bites and if things were going better. God bless these guys because they also took a phone call from my mother who was freaking out thinking that I had brought bedbugs with me when I visited for the holidays. They are very knowledgeable and I recommend to anyone searching for a bedbug exterminator.
They did a great job of informing us on our property and letting us know the best way to help get our spider issue under control. Courteous, friendly, quick, and easy. I definitely feel confident that I made the right choice going with them. Thanks!
Very professional and thorough. I would recommend you to my friends. I would like to be put on his route, since I have met him and already know him. Thank you!
I had a great experience. The guy that came to my house was very respectful and he told me of the ways he was gonna exterminate my home
They were great! Very friendly, very nice, and extremely professional. He was sweet to my dog, and I trust him with my pest problems and home.
The Rep took the best care of us and our home. We always know we are in good hands, and he goes above and beyond in his work with us. His professionalism is far too good.
Great customer service from Matt last week. We were super impressed with his professionalism and expertise in the field. I currently have two homes being serviced by Beach Bed Bug Exterminator NYC!
Matthew did a great job! Very knowledgeable and actually takes the time to answer questions and point out issues to help with the problem and makes us feel like family not just another number to collect a check from. Would highly recommend!!! Thanks again !!!
They arrived right on time and even on the early side of the time frame given. I liked being able to walk around during inspection and being told what was going to happen in each place. I knew I made the right choice by going with Beach Bed Bug Exterminator NYC
We have been BBNYC customers for over 10 years or more. Matt our technician, is the best! He’s knowledgeable, courteous and always on time. He’s very thorough and we have never had to call him out to retreat any area. I highly recommend!
I was super worried I had brought bed bugs back from a recent trip. I called them in a panic at 9AM, and the team was at my home at noon! Kona, the k9 bed bug hunter, was amazing at his job- he sniffed every crevice and every room. Matt and Ellen were patient and kind, and helped walked me through a very stressful time. They are also an incredibly honest team- if they had told me I had a terrible infestation and needed to pay out of my nose to exterminate, I would believe them in an heart beat! Instead, they told me that luckily, I had no bed bugs! They even left me some traps and helpful tips. I’d never thought I’d be leaving such a glowing review for an extermination company! Highly recommend.
The inspectors were very nice they got rid of all the bed bug around my house. I’m so grateful that they could come out the same day I called. Trying out get on to my bed was becoming a nightmare. They Located the bed bug and removed it spraying around my house to help preventing new bed bugs from showing up.
Erick has taken care of my mother’s home, my daughter’s home, and my home…for years! He is diligent, honest, delightful to be around! He always asks about what is going on in our homes and takes care of it! He became a friend!
Everything was explained to us including alternatives and options. The representative was friendly, listened to our questions, and took his time to make sure all our concerns were addressed.
Pest control is available everywhere, but service like this is not. That is what makes the difference.
The technician was amazing. Extremely helpful and knowledgeable. Made me feel at ease with the the process. Would use the service again just because of his service alone
The Rep was very thorough with our quarterly service. He had his boot protector on to keep our floors clean. He also recommended insulation service for our attic. Thanks for everything!!
Expertly done, very informative beforehand, very scientific approach —will be in direct contact with you constantly when needed and honest! Finally peace of mind!
I appreciate dealing with professionals and these guys, particularly the techs are definitely pros.
Super easy to write a review because BBEBNYC is simply the best out there! I had a few mystery bites and because I had had a problem with bed bugs before, I wanted to act on it quick. Called them on Wednesday and made the appointment for tonight. Matt came in, asked a few questions and took a look around. In less than 2 minutes, he found not bed bugs, but carpet beetles. What I loved most was his confidence in his verdict. That comes from a place of knowledge and experience. By the way, that first time I had bed bugs..it was Bed Bug Exterminator NYC that came to my rescue then too. Cannot recommend enough! Thanks Matt.
I called today to get a quote and they came out same day!!! Can’t wait to see results!!! Also the gentleman that came out was very nice and he really made my four year old day!!! Thanks
Very thorough and courteous. 1st time here for this BBENYC man and I am pleased with the job that was done. Thank you.
They was fantastic!! Knowledgeable and very helpful. Also just an overall really cool person and I enjoyed chatting with him.
Our Technician was really good. He’s easy to work with and he always does a great job. I’m sticking with them.
BBENYC is great! They are efficient and professional. Any issues I’ve had with pests have been resolved since hiring them. I highly recommend them!
Our bed bug inspector was experienced, gave great preventative tips to keep bugs out and very friendly. I hope we get him again next year for our annual inspection.
They were polite and knowledgeable. He was also very considerate by putting booties on when he walked in.
Came at the time stated. Inspected the property in a timely manner. Was professional & pleasant.
They did a great job and was really nice and knowledgeable. He is the best technician we’ve had.
I have had nothing but great experiences with this company. My technician is always readily available and provides great assistance.
Highly recommend Beach Bed Bug Exterminator NYC! Matt was our exterminator and he went above and beyond to make sure the bed bug problem were taken care of. Very friendly, thorough and informative! Use BBBENYC you won’t be sorry!
Very professional technician that was knowledgeable of the service being provided. Took the time to explain what he was doing around the house.
It’s been about two months since our treatment and still no signs of the critters. It was a very non-invasive procedure relative to what was advertised by competitors, owing to the fact that our infestation was relatively minor and Beach Pest apparently avoids overkill.
We had a number of phone calls along the way with Matt and Ellen, who were both informative and transparent. We spoke with several other companies when first reviewing the market and none of them were as easy to deal with and reasonably priced. Health was a major concern of ours and they provided lots of details to put our minds at ease.
They really helped me out, when I needed. Great service !
Great service Matt who really care about what there doing. I received a call when he arrived at the building and he explain everything.
The technician serviced asked if I saw any evidence of bed bugs in my bedroom before, which thankfully, I did not. He was professional and courteous.
Matt got rid of those nasty bed bugs! I never wish these disgusting insects on anyone, they will ruin your life. However, if you have someone like Matt on your side, everything will be okay…
OMG, what an ordeal. We just went through 4 months of dealing with bed bugs, tried many at home solutions but then finally realized that we need experts. We called them and they explained the process very thoroughly, were very patient. I asked them to help us prepare our residence and they did for a great price. We went through 2 treatments, including the follow-up, and so far, no bed bugs are around.
We hope it stays that way! Thanks!
Dealing with bedbugs is never easy and stress free–but somehow Beach Pest Control made everything so much less scary and manageable. They were quick to treat and took care of virtually everything for us. The treatment was thorough, efficient, prompt, and safe for the whole apartment including our two cats. Every single person on staff was completely understanding and supportive–they responded to us immediately whether we called or texted, which was not an easy feat considering how often we had questions! Beach Pest Control 100% made the absolute best of every New Yorker’s worst case scenario that is bedbugs. Thank you so much again, guys!!
So helpful! Gave such great advice on what my rights as a tenant are & what paperwork to ask for from my management company without trying to just sell their services
Hello Matthew—Goodbye bedbugs.
Matthew makes getting rid of bedbugs clean and simple. He tells you what your problem is: (He even tells you if you don’t have a problem.) what he plans to do; what you need to do; what it will cost.
Then he does it quickly, cleanly, and economically.
OMG!!! This company is amazing! Their pricing is so reasonable and their knowledge and professionalism is outstanding! Their integrity, patience, availability, and kindness are unmatched. They willing to answer any questions – at almost any time of the day or night.
Ellen was extremely helpful, I’m happy I chose BBENYC. Matt is a superb exterminator. Thanks for your service.
These guys are pros! I think you will be extremely satisfied with their work.
I called Bed Bug NYC for a quote. I needed to remove bed bugs from my bed room. They said the tech will be there in a few hours for an inspection and he was. They didn’t find any bed bugs! Saved me a lot of headaches.
I had a great experience with Matthew. He was extremely and had knowledge of what the situation. He guided me on what to do step by step and didn’t try to rip me off in any way. I would really recommend him to anyone.
Be it known that the procedure eradicate the bedbugs effected itself after second application. I am satisfied client. Thank you for your service. Nancy Fantauzzis 🤗
I’m very happy with the service, It was delightful working with them. Bed Bug are gone and I am stress free!
These guys are professional and know how to effectively handle bed bugs.
Superb technicians and great pricing
Better than M&M- I spoke to Matthew, the owner. A neighbor of mine had a potential infestation and was pushing me to pay for an inspection with M&M. I called Matthew for a second opinion. He was honest and patient and very knowledgeable. AND HIS ADVICE WAS TO NOT HIRE HIM. How often does someone spend 20 minutes explaining to you why you don’t need to pay them? Truly wonderful customer service. Passed along the information to the woman with the potential issue. Prices much more reasonable and customer guarantee MUCH better than M&M.
I am so glad I found Beach Pest Control! I remember calling Ellen Brewi at about 10 pm worried out of my mind because we had found a few bed bugs. Sleeping was just a nightmare and Ellen was sympathetic towards our situation. The very next day we were looking at her availability for the week and three days later, Matthew Brewi was at our apartment reassuring us that our situation was definitely manageable. Two months have gone by and we have not seen nor have we been bitten by any bugs. This company was professional, discreet, and above all, understanding, which is exactly what we were looking for.
Matt and Ellen were a wonderful help, my crisis is finally resolved.
Absolutely one of the best experiences I’ve had in the NYC area in a long time, which is not what you would first think when finding a bug in your apartment.
I called Matthew during the dinner hour (probably slightly inconvenient for him) and he answered immediately. Matthew’s a bug expert without a doubt. Not only did he ask right off the bat for photos of the pest, but he identified the bug with a direct and thorough answer within seconds.
Since this turned out to be a non-life threatening situation. he provided tips to help prevent these little guys from multiplying.
What a stand up guy! Great experience – and Matthew is a rockstar entomology expert!!
I had a really great experience with this company. I was a little nervous about calling them because the last thing I wanted was there to be an issue right before the holidays.
Fantastic customer service. Ellen was very professional while also personally making sure the situation was taken care of.
The owner is very knowledgable and knows bed bugs really well. He gave me a lot of advice on trying to figure out my bed bug infestation, but eventually I got him to come to my business anyways. He took care of the bed bugs and I’m thrilled with the level of professionalism of these guys. I would definitely recommend them.
Matt Brewi and Ellen Brewi provide a service that is the alternative to the stress and labor intense prep that the majority of exterminator services ask a client to execute in order to deal with even a low level infestation.
Matt’s approach is well researched and endorsed by some very well known experts in the field. Check Youtube for informational videos by Dr. Changlu Wang Ph.D, the leading urban Entomoligist at Rutgers University and others like Jeff White and Dr. R. Cooper on the benefits of the low prep approach for for containing and eradicating. I had a great experience with Beach Pest- from Ellen at the back office, who is very well educated and understanding during a time people usually freak out- also very prompt and efficient regarding appointments , scheduling and follow up.
Matt is everything that you hope for during a time like this and above all honest and backs up his work. My highest recommendation.
I had a great experience with these guys. I’m glad I called them as early as I did, because my infestation was very mild and they helped me stop it before it could spread. Been 2 months now, and I’m still good.
I really can’t say enough good things about these guys! I have been going through a bed bug nightmare and the owner’s wife, Ellen, has been so calming and helpful as far as giving advice and overall just letting me vent! She has been informative and responsive to me by text and by phone. I call anytime I need her (which has been a lot..sorry Ellen). She has answered every question and was as kind and helpful as can be. She sent me a ton of articles on bed bugs and has even spoken to my roommates on the subject. I couldn’t be more thankful to have this company to rely on for all of my worries, questions, and concerns. I highly recommend them!
Matthew is a scholar and a gentleman. I sent him photos of the dead bugs I’d found. He determined that there were no bedbugs, perhaps fleas. We agreed on a plan for me to follow with the notion that I’d follow up with him if I was still getting bites. I’d hire him in a SECOND.
Great service, bed bugs haven’t bitten in months!
I was told these guys do a complete and thorough job, and once I had a tenant complain of possible bed bugs I called these guys immediately. They confirmed the bugs, and proceeded with the extermination. Its been about 3 months now, and the apartment is still clear of bed bugs.
Attentive, caring folks who knocked out them bed bugs very quickly. Happy to be bed bug free thanks to BBENYC
Great service and very knowledgeable staff. I hate to admit that my building had bed bugs but I have no problem mentioning that BBENYC did a fantastic job at removing them. Im happy to say no bed bugs for a few months so far.
They did a very thorough job, I haven’t seen any bugs in 5 months now. They have a guarantee too, make sure you go with these guys
Thank You. 🙂
Excellent work, got rid of a 3 apartment infestation – I’m stoked!
Fast and discreet
Excellent and very discreet service!