I was super worried I had brought bed bugs back from a recent trip. I called them in a panic at 9AM, and the team was at my home at noon! Kona, the k9 bed bug hunter, was amazing at his job- he sniffed every crevice and every room. Matt and Ellen were patient and kind, and helped walked me through a very stressful time. They are also an incredibly honest team- if they had told me I had a terrible infestation and needed to pay out of my nose to exterminate, I would believe them in an heart beat! Instead, they told me that luckily, I had no bed bugs! They even left me some traps and helpful tips. I’d never thought I’d be leaving such a glowing review for an extermination company! Highly recommend.