OMG, what an ordeal. We just went through 4 months of dealing with bed bugs, tried many at home solutions but then finally realized that we need experts. We called them and they explained the process very thoroughly, were very patient. I asked them to help us prepare our residence and they did for a great price. We went through 2 treatments, including the follow-up, and so far, no bed bugs are around.
We hope it stays that way! Thanks!